How it Works
This is the cover you need if your boiler is out of warranty and you want the best possible protection for your entire gas heating system.
We’ve made our Goldstar Plan super-affordable, and you’ll never have an excess to pay. What’s more, there are no call-out fees, and no nasty surprises hidden away in the small print.
Your price depends only on the type of boiler you have — combi or a conventional system boiler. There are more moving parts with a system boiler running a cylinder heating system than a combi, so that cover costs a little more.
Either way, your Goldstar Plan includes a complimentary sign-up safety check along with an annual service, future annual services, all spare parts and labour costs.
And if something does go wrong, we’ve got that covered too — our Gas Safe engineers are on call 24 hours a day, 365 days a year. So you’ll never be left without heat and hot water for long!
You can pay for Goldstar Plan monthly by card or direct debit or make a one-off annual payment. You choose!
*Full details of cover and exclusions in our Goldstar Plan terms & conditions.
We offer different levels of cover depending on your boiler type. If you have a combi boiler, our Goldstar Plan is perfect for you. If you have a conventional system boiler and hot water cylinder, we recommend our Goldstar System Plan.
A combi — short for combination — is a condensing boiler which heats water on demand for domestic use and central healing. Hot water goes straight to your taps and there’s no need for a storage cylinder.
A traditional system boiler is connected to a cylinder or tank where your hot water is stored until you need it. Our Goldstar System Plan covers your boiler, hot water, and heating system.
Not sure which plan is right for you? Try checking out our FAQs or just get in touch with us.
Once you have chosen the right Plan for your home — Combi or System — simply join Goldstar Gas Cover. You can choose to pay annually or monthly.
We'll be in touch soon after you join to arrange your complimentary Goldstar boiler inspection and service. This will be within 30 days of sign-up, at a time and date to suit you.
A Goldstar Gas Safe-registered engineer will complete your complimentary safety check and service. They will also confirm that you've chosen the right plan for your heating system.
If the safety check shows we cannot cover your system, your Goldstar account will be cancelled immediately before any payment is taken. In this situation, you have the option to pay separately for the engineer to service your boiler and system.
We’ll take your first Goldstar Plan payment 30 days after you sign up. This will happen whether you are paying monthly or annually.
11 months after your first payment, we will:
If your boiler is still under warranty, our Goldstar Warranty Plan is perfect for you. This plan covers all the other elements of your heating and hot water system and includes an annual service.